Here’s an update on the latest feature enhancements from yesterday’s Newsdesk point release.
Content is indeed king in the world of media intelligence (as indeed Bill Gates mused in 1996), so we put some of our attention this sprint on helping customers see exactly which sources we cover and how we rank them.
Here’s the full summary:
A brand new “Coverage” section: A whole new area devoted to showing clients exactly which sources we index, and how we classify them, adding context to media analytics and giving confidence that we have key media covered. We’ll be building this out in the coming weeks to add more info and global harvesting stats.
Moreover Newsdesk Source Detail
Yammer and Twitter integration: Now you can post links to Yammer, the enterprise social network service. You can also Tweet articles.
Moreover Newsdesk Yammer Post
Spanish helpfile: The helpfile is now available in Spanish, completing the Spanish user interface we released two weeks ago.
A new Usage Stats section: We’ve also introduced a new stats section for Newsdesk admin users. Now you can see login activity across the account, view active users, and help get a gauge on ROI.
We hope you like the latest installment. If you’re not a client and want to find out more then here’s the link. Talk to you again in two weeks time!
We’ve added some great new features based on customer feedback, and we’re especially pleased to introduce a case sensitive search option along with the ability to specify that your search terms must appear within the first X words of the articles.
Here’s this week’s full product update summary:
Spanish interface: We now have a fully-fledged Spanish interface, which our client services team can switch on for entire accounts or just for individual users. (In due course we will make this an end-user setting so users can control it themselves.)
New search options: Several new excellent search options on the newly named “Emphasis” filter (previously “Headline” filter) that can really help you zoom in on search terms and boost the relevancy of the results:
Users can now select if they only want to search within the first X words of the article (first 100, 200, 500 words etc).
You can now set the search to be case sensitive, so for instance “Shell” will match to “Shell” but not “shell”.
And you can make the case sensitive search also be accented character sensitive, so e.g. “Nestlé” will only match “Nestlé”, not “Nestle” or “nestle”.
The headline search options are still there as well of course. Here’s a screenshot:
Newsdesk Media Monitoring new Emphasis filter
We’re also now showing Twitter user’s pictures (“avatars”) alongside the search results.
We’ve made it a little easier to select folders when you save a search by showing the tree structure.
The search results will now show you how old a story is in number of weeks, instead of just “1 month old”, to make it a bit clearer.
Users can now delete up to a maximum of 2000 articles from a feed. Users can continue to delete stories, but after 2000 the oldest story will be undeleted to make way for the new one.
We hope our customers enjoy these latest updates, and stay tuned for our next release in two weeks time!
Newsdesk has won its third major award this year, a Silver in the Best Evaluation Process category at the second annual Digital Impact Awards in London. Read more here >
Moreover has just released the latest batch of updates for Newsdesk. These are in addition to efficiency tweaks and other improvements always going on behind the scenes.
Better French and Spanish language support
There are now more refine panel features for French and Spanish language articles. Check out People, Companies, Organizations, and Product.
In the analytics tab: People, Companies, Organizations, and Products are available for Theme Cloud charts for French and Spanish language articles. You can also download that data into an Excel file.
Even more refine panel goodies
There’s a great new refine option called “Category” in the Refine Panel, letting you filter by nearly 800 different topics, including industry, finance, technology, science and consumer categories. This is the same list of categories available in the advanced filter. These run over all media types, English language only.
Earlier this week we posted a press release announcing the integration of Twitter in Newsdesk. Soon you can run your searches over TV broadcasts, thanks to our partnership with TVEyes.
A big thank-you to our development team for continuing to put hard work into all our products. In addition to these features, there are numerous behind the scenes changes to improve the efficiency and user experience.
When you click on a saved chart it now shows highlighted in your feed tree, making it more visible which chart you’ve selected.
The refine filter previously known as feed class is now renamed media type.
You can sort your search results by media type.
You can now add feeds to a newsletter or email alert via the email manager feature.
There’s an option to add a link-out top right of the screen so a user can return to their intranet, or any other URL. Talk to Client Services if you are interested!
Here I've added the text "Back to Moreover.com" with a link to our homepage
A search engine update means search is a bit faster.
The help file now explains which features are dependent on your license following the release of Newsdesk Alert / Corporate / Enterprise.
We are rolling out 60 day search for Newsdesk Enterprise and Newsdesk Corporate accounts.
We are now able to serve selected Twitter content streams to individual clients in partnership with DataSift. Clients should ask their account manager for details.
Tweets are displayed in a Tweet-friendly format, allowing you to click through on hashtags, bitly links and @ mentions.
We’re also showing Klout scores for Twitter users where available.
FAQs and Training Schedules
The help file now has a new FAQ and an customer online training session schedule.
Analytics Updates
Charts in Analytics now acknowledge any deleted articles.
Submit Your Feedback
There’s a brand new user feedback forum, so users can submit and share their product feedback directly and vote on the feature ideas of others.
Let us know what you think, and don’t forget to submit your feature ideas via the new feedback area in Newsdesk.
A large part of my job is to answer questions, and one we often get is how long it takes between when an article is published and when it hits Newsdesk. It varies, of course, but let’s look at a recent example.
On Tuesday, the eastern United States experienced an earthquake that occurred at 1:50pm EDT. 11 minutes later, stories about the quake were available in Newsdesk and the Metabase. We felt the rumbles pass through our Ohio office just a few short minutes before we finished processing the news about them. By the time we knew what had happened, so did Newsdesk.
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