Our development team has put together some great improvements to Newsdesk for this release.
A Wider Screen to Show More Information. Newsdesk will now load in expanded mode to better reflect the majority of our visitors’ browsing resolutions. The shrink button will still be available.
Customize the Dashboard Your Way. Select the number of headlines to display in the dashboard widgets with the new drop-down menu. Combined with the new Group Dashboards, you can enjoy unprecedented control over multiple feeds and workspaces, whether sharing news with your team or your entire organization.
Faster Media Monitoring. We’ve reduced the turn-around time for new articles coming into the system by about 5 minutes, making Newsdesk’s media coverage even nearer to real time than before.
More Public Facebook Posts. We’ve made improvements to our Facebook coverage of publicly shared updates. Contact Client Services to find out more and if you would like us to look for specific keyword mentions on Facebook.
Updates to Yammer. We have updated our integration with Yammer, the corporate social networking service, to use their latest widget with many new features.
Improvements to the Interface. The feed dropdown menu no longer sticks around when you mouse away; thumbnail images are better aligned; user comments are presented in a nicer way; we are testing new styling for headlines in the search results
The Right Quotation Marks, Every Time. Now you can paste queries from Microsoft Word and Outlook without worrying about so-called “curly quotes” breaking your search. These quotation characters are now automatically converted to their plain text versions.
The award-winning Newsdesk service used by companies worldwide for media monitoring, competitive intelligence, and enterprise-wide news distribution launched new features this week! Read more about these new features and learn more about how Newsdesk gives marketing and corporate communications teams a powerful set of tools allowing them to turn unstructured mass media into actionable market intelligence:
Better Broadcast.
The TV broadcast coverage now includes ‘designated market area’ (DMA) data for local US TV channels. We are also showing keyword highlighting in broadcast transcripts for easier scanning, and have made improvements to the legibility of the transcript.
Power Search
Users adept at writing complex search queries can now use more advanced search engine parameters, for even more specialist and detailed search results. Contact your account manager to enable this new feature.
Refresh your dashboard
Update the articles in the feeds saved to your dashboard without having to refresh your browser.
Improved styling For Better Readability
The Dashboard and Saved Feeds list now sport sharper fonts and a cleaner layout, including thumbnail images, to make it easier to scan the latest headlines.
Rolling Out Shared Dashboards and User Comments
We recently announced “Shared Dashboards”, allowing administrators to customize a common Dashboard, and “User Comments”, enabling users to add comments to news articles. Tomorrow’s update will introduce these new features to all customers.
Newsdesk was designed to be intuitive and easy-to-learn, but sometimes we need a bit of guidance. Maybe you’re new to your company or missed an initial round of training. Whatever the reason, if you’re interested in training, contact Client Services. We have some suggested topics to get you going:
General overview
Creating searches
Analytics
Redistribution of content (XML feeds, email alerts, and newsletters)
We are continually adding new features and improving existing ones, so even if you’re an old pro, there may be a thing or two yet to learn.
Representatives are available from 8:30am GMT – 1:00am GMT (3:30am EST – 8:00pm EST), so we can accommodate a wide variety of schedules and time zones.
The SIIA just released their list of finalists for the 2012 CODiE awards. Moreover is in the running for an award in the category of Best Content Aggregation Service.
If you remember, this past January Newsdesk not only won Best Information Solution, but also took home the “best in show” award.
Since that time, our developers have been working away at improving Newsdesk. Moreover’s coverage of news has increased by 6000 sources and our vetted social media sources have doubled with more on the way. We’ve added the ability to search over news broadcasts and view the video of the results. Searches can be run over licensed and open content, and print articles with links to PDFs of the originals. Clients can add more sources on request, rounding out a 360 degree view of the news and social media landscape.
We had our usual Newsdesk bi-weekly point release yesterday, here’s the summary…
We’ve added user-level usage info to the new Admin section, showing nr of saved feeds / dashboard widgets / exported feeds / email alerts / newsletters
Broadcast clips now show on a newly designed, much nicer looking page, with transcript text next to the clip. You can search US and UK broadcast alongside any other media type such as online news, blogs, social media or PDF print.
Newsdesk broadcast clip example
On internal systems, we’ve extended premium content permissioning options down to user level (previously were at global account level), meaning specific users within an organization can receive licensed premium content while other users just access the standard search.
Searching over blogs now includes blog comments where available (you can exclude them via the Refine panel)
Various cosmetic improvements:
The relevancy slider now sits at the top of the Refine panel
The search result counts now show large numbers with commas (or dots depending on country)
We trimmed the little button cluster at the top of the Refine panel section so it’s cleaner
The row heights in the email / newsletter / email manager lists are now nicely uniform
You can now add a Yammer widget to your Dashboard showing latest colleague comments – just go to the “My Content” folder’s drop-down menu to add it (an optional feature for those with a Yammer account)
We hope you like the latest additions. If you’re not a client and want to find out more then here’s the link. Ciao for now!
Here’s an update on the latest feature enhancements from yesterday’s Newsdesk point release.
Content is indeed king in the world of media intelligence (as indeed Bill Gates mused in 1996), so we put some of our attention this sprint on helping customers see exactly which sources we cover and how we rank them.
Here’s the full summary:
A brand new “Coverage” section: A whole new area devoted to showing clients exactly which sources we index, and how we classify them, adding context to media analytics and giving confidence that we have key media covered. We’ll be building this out in the coming weeks to add more info and global harvesting stats.
Moreover Newsdesk Source Detail
Yammer and Twitter integration: Now you can post links to Yammer, the enterprise social network service. You can also Tweet articles.
Moreover Newsdesk Yammer Post
Spanish helpfile: The helpfile is now available in Spanish, completing the Spanish user interface we released two weeks ago.
A new Usage Stats section: We’ve also introduced a new stats section for Newsdesk admin users. Now you can see login activity across the account, view active users, and help get a gauge on ROI.
We hope you like the latest installment. If you’re not a client and want to find out more then here’s the link. Talk to you again in two weeks time!
We’ve added some great new features based on customer feedback, and we’re especially pleased to introduce a case sensitive search option along with the ability to specify that your search terms must appear within the first X words of the articles.
Here’s this week’s full product update summary:
Spanish interface: We now have a fully-fledged Spanish interface, which our client services team can switch on for entire accounts or just for individual users. (In due course we will make this an end-user setting so users can control it themselves.)
New search options: Several new excellent search options on the newly named “Emphasis” filter (previously “Headline” filter) that can really help you zoom in on search terms and boost the relevancy of the results:
Users can now select if they only want to search within the first X words of the article (first 100, 200, 500 words etc).
You can now set the search to be case sensitive, so for instance “Shell” will match to “Shell” but not “shell”.
And you can make the case sensitive search also be accented character sensitive, so e.g. “Nestlé” will only match “Nestlé”, not “Nestle” or “nestle”.
The headline search options are still there as well of course. Here’s a screenshot:
Newsdesk Media Monitoring new Emphasis filter
We’re also now showing Twitter user’s pictures (“avatars”) alongside the search results.
We’ve made it a little easier to select folders when you save a search by showing the tree structure.
The search results will now show you how old a story is in number of weeks, instead of just “1 month old”, to make it a bit clearer.
Users can now delete up to a maximum of 2000 articles from a feed. Users can continue to delete stories, but after 2000 the oldest story will be undeleted to make way for the new one.
We hope our customers enjoy these latest updates, and stay tuned for our next release in two weeks time!
Newsdesk has won its third major award this year, a Silver in the Best Evaluation Process category at the second annual Digital Impact Awards in London. Read more here >
Moreover has just released the latest batch of updates for Newsdesk. These are in addition to efficiency tweaks and other improvements always going on behind the scenes.
Better French and Spanish language support
There are now more refine panel features for French and Spanish language articles. Check out People, Companies, Organizations, and Product.
In the analytics tab: People, Companies, Organizations, and Products are available for Theme Cloud charts for French and Spanish language articles. You can also download that data into an Excel file.
Even more refine panel goodies
There’s a great new refine option called “Category” in the Refine Panel, letting you filter by nearly 800 different topics, including industry, finance, technology, science and consumer categories. This is the same list of categories available in the advanced filter. These run over all media types, English language only.
Our company blog with the latest news, product updates, media intelligence insights, and other fine fare out of our Dayton (OH), Reston (VA), and London (UK) offices!
Newsdesk was designed to be intuitive and easy-to-learn, but sometimes we need a bit of guidance. Maybe you’re new to your company or missed an initial round of training. Whatever the reason, if you’re interested in training, contact Client Services. We have some 
