Filed under: Newsdesk features
Good morning! These are the styling changes you will see when you log into Newsdesk today.
The Email Tab Gets a Facelift
The Email Tab has been improved with a sleeker look and more user-friendly layout.
Gone are the grey spaces and lines. The Edit Template button now appears in the upper right corner and the name of the Newsletter or Alert being edited appears at the top of the screen.
Search Results in Expanded Mode
To facilitate future design upgrades, the Search results now only appear in “expanded mode”. The grid view has been removed.
If this is something that you would like to see reinstated, please contact us.
IE Improvements
To ensure continued compatibility with Internet Explorer, several behind-the-scenes changes were made. The Expanded View was made the singular display for search results and some minor display bugs have also been fixed.
Bug Fixes
- Analytics: You can set the colors for charts again.
- Dashboard: The “User Comments” widget now updates automatically.
- Email: The Last Send Time always shown for Alerts and Newsletters.
- Search: Clicking the “Clear All” button on the Refine Panel resets the Relevancy Slider as well.
We always want to know how we can improve Newsdesk. If you have any ideas, let us know in the comments or contact us by email.
November 29, 2012
This week’s enhancements give you even more control over the precision of your search results and help you share the latest news more effectively with improvements to the Newsletter, keyword highlighting, and article extracts.
Precise Search Results:
Under the “Extras” tab, there are options to set which keywords get highlighted and which keywords the extracts center around. This is most useful for searches that use AND.
New search Parameters:
Start of article searches, START/x:(word1 OR word2)
Use the start option to specify the first x words of an article that your keyword(s) must appear in. This helps to improve the relevancy of your results as it ensures the search terms are mentioned early on in the articles.
search: START/150:(OECD OR “World Bank” OR IMF)
- Returns articles that contain the words OECR, “World Bank”, orIMF in the first 150 words.
Near searches, (word1) NEAR/x (word2)
Use the near search to specify the maximum number of words between your search terms. This allows you to qualify search results by specifying relationships between the keywords in your search.
search: (Vodafone “T-Mobile” O2) NEAR/10 (iPhone iPad)
- Returns articles than contain Vodafone, T-Mobile or O2 within 10 words of iPhone or iPad.
Multiple occurrence searches, MULTIPLE/x:(word1 OR word2)
Use the multiple occurrence search option to specify the minimum number of occurrences of your keyword. This is especially useful in avoiding single passing mentions of keywords, thereby boosting the relevancy of the articles.
search: MULTIPLE/5:(ScotRail)
- Returns articles that contain at least five mentions of ScotRail.
Wildcard searches now work for phrases:
search: “flu vaccin*”
- Returns articles that contain the phrases “flu vaccine”, “flu vaccines”, “flu vaccination”, “flu vaccinations” etc.
A More User-Friendly Newsletter
We redesigned the Email section to give you better control of the way that Newsletters can be formatted. There is now a larger area to edit your Newsletter contents, and you instantly see the effect of styling changes on your email such as turning on keyword highlighting and user comments. Expect further enhancements in a few weeks time!
You can now hide or show:
- Paragraph Breaks
- Highlighting
- User Comments
It works great in conjunction with the custom highlighting and extracts above.
Contact your salesperson or Client Service to learn more.
October 30, 2012
Newsdesk now in German and French. Commensurate with our growing presence in international markets, we are very pleased to announce that Newsdesk now comes in 4 languages: French, German, Spanish, and English. You can switch to your preferred language via the Settings page which is in the dropdown menu top-right of the screen.
Much improved article clippings feature. It’s considerably faster to copy (‘clip’) articles from one feed to another, thanks to Newsdesk now remembering which feeds you have recently clipped to. The Clip/Email/Delete buttons now also stay visible on the page as you move down the list of articles so you no longer have to scroll back up to the top of the page to email, remove or copy an article.
Cleaner User Interface. The links that appeared top-right on the screen are now inside a neat dropdown menu, so the screen looks much less cluttered.
Enhancements and bug fixes.
- We have updated the feed dropdown menu so it no longer remains visible after moving the mouse away.
- The analytics download button now appears for all browsers again.
- Articles can now be clipped over to regular, non-clippings feeds.
- When you hit enter after typing in keywords, it runs the search as opposed to producing a carriage return.
Let us know what you think about the new features in the comments.
October 3, 2012
Do you use Newsdesk’s clippings feeds? Upcoming changes are about to make your life much easier. If you don’t use them yet, here’s why you should give them a try.
Clippings feeds are manually-managed collections of articles that can be created from any number of automatic searches. The problem with “any number” is that lists of saved feeds can get very long and unwieldy.
With this latest update, it’s just a simple click to add an article to a clippings feed. No more having to drag and scroll through the list.
While you can still drag and drop like before, the clickable list of recently used feeds gives more flexibility.
Why Clip?
For those of you unfamiliar with clippings feeds, they are a good way to editorially manage which articles get distributed by RSS or Email alerts. While Newsdesk lets you create tightly-focused searches, occasionally there will be bad articles that get by. A trusted source could be hacked or slang could cause previously innocuous words take on new meanings. By using automatic searches to cut through the chaff and clippings feeds to manually select the best, you know exactly what your clients or colleagues are going to see.
This feature idea came directly from customers. We are always interested in hearing about how Newsdesk can be improved. If you have any suggestions, please contact us.
September 28, 2012
Speakers of French and German will soon have Newsdesk available to them in their native tongue. No additional subscription is necessary; it can all be changed from the Settings inside your existing Newsdesk subscription. Of course, we still offer Newsdesk in Spanish and English.
Moreover’s media coverage has always been broad and it has continued to grow along with our international customer base. It’s a natural extension for us to offer an interface for users in locations outside of English-speaking countries.
German Interface
Companies with international offices can use a single solution to facilitate corporate communications and news sharing across the entire organization, with users all interacting in their native languages.
French Interface
Small businesses can also benefit from Moreover’s 55,000+ news sources, and Newsdesk’s award-winning interface — without being bilingual.
Check back later this week for more new features.
September 27, 2012
Precise Newsletter Customization. When sending newsletters from Newsdesk, choose to show or hide paragraph breaks in the article text to get the exact look you want.
New Custom Topics Make Finding Data Easier than Ever. We now offer powerful custom news categorization created by our editorial staff, with news topics designed to customer specifications. This custom taxonomy service lets you define your media universe more accurately than ever before.
More Thumbnail Images. We have more than doubled the number of pictures we are serving alongside articles, offering users a more engaging reader experience. Brighten up the news shown to users on your intranet and websites with these images from Newsdesk’s RSS feeds.
More Article Data in Rich Atom Exports. The Rich Atom feed now provides additional metadata about the source and the article. Build up a client-side index of articles for more detailed media analytics or offer a richer experience to your end-users by displaying more information alongside article headlines, such as the country of a source.
More Data Than Ever. We have been increasing our news available for searching. Newsdesk now covers more than 55,000 news sources with peaks of over 1.6 million new articles added daily. To our knowledge, Moreover presides over the most extensive database of searchable news available in the marketplace today.
August 29, 2012
We have just rolled out new changes to Newsdesk to facilitate your media monitoring efforts.
Improvements to User Comments on the Dashboard
You can now see which articles have comments from other users directly on the Dashboard widgets. Click the icon next to an article to see the discussion from colleagues about a news topic and to add your own comments.
New Article and Source Metadata in Feed Export
The Rich Atom feed now provides additional metadata about the source and the article. It can be used to build up a client-side index of articles for more detailed media analytics.
It also allows clients to offer a richer end-user experience by displaying more information alongside article headlines, such as the country of a source.
Here is an example of an article with the new tagging:
<entry>
<title type=”html”>Olympic and Paralympic Values – Excellence week</title>
<link rel=”alternate” href=”https://newsdesk.moreover.com/linkToStory/ />
<link rel=”enclosure” href=”http://site.com/image.png” />
<id>https:/newsdesk.moreover.com/linkToStory</id>
<updated>2012-07-12T17:57:00Z</updated>
<published>2012-07-12T17:57:00Z</published>
<summary type=”html”>Olympic and Paralympic Values: Excellence week. On June 11, World Class kicked off seven weeks of Olympic-themed content in our buildup to the London 2012 Olympic Games…
</summary>
<source>
<title>BBC</title> manually indent these a little more
<link rel=”alternate” href=”http://www.bbc.co.uk” />
</source>
<m:article_id>6817501983</m:article_id>
<m:language>English</m:language>
<m:publisher>British Broadcasting Corporation</m:publisher>
<m:source_rank>1</m:source_rank>
<m:source_category>National</m:source_category>
<m:source_sections>
<m:source_section>Society</m:source_section>
<m:source_section>Standard</m:source_section>
</m:source_sections>
<m:region>Europe</m:region>
<m:subregion>Northern Europe</m:subregion>
<m:country>United Kingdom</m:country>
<m:feed_class>News</m:feed_class>
<m:stock_tickers>
<m:stock_ticker>XSTU:ITJ</m:stock_ticker>
<m:stock_ticker>XMUN:ITJ</m:stock_ticker>
<m:stock_ticker>XFRA:ITJ</m:stock_ticker>
<m:stock_ticker>XBER:ITJ</m:stock_ticker>
<m:stock_ticker>XTKS:4951</m:stock_ticker>
</m:stock_tickers>
<m:topics>
<m:topic>Sports: London 2012 news</m:topic>
<m:topic>Sports: latest</m:topic>
<m:topic>Society news</m:topic>
</m:topics>
</entry>
To see how you can take advantage of these new features, contact your client services representative.
July 24, 2012
Photo by hans van rijnberk
What is Online Reputation Management?
Wikipedia defines reputation management this way:
Online reputation management (or monitoring) is the practice of monitoring the Internet reputation of a person, brand or business, with the goal of emphasising positive coverage rather than negative reviews or feedback.
Who should be doing it?
Anyone that has a presence online. If people are talking about you, you have a reputation. You can keep it from turning sour or maybe even turn things around.
When?
You should be engaging your critics as soon as they post their feedback. Many tools have configurable email or RSS alerts that notify you once your name has been mentioned.
Where?
With exploding social media, conversations about your brand can take place anywhere. Make sure you’re covering:
- Twitter
- Facebook
- News
- Forums
- Wikis
- Online Reviews
- Q &A Sites
Where should you be practicing reputation management? In short: Everywhere!
Why?
People are becoming much more savvy about researching products and services before they buy. Negative feedback about your brand can be costing you sales. Catching things early before they spiral out of control can save you a lot of headaches down the road.
Bonus non-W: How?
There are a wide variety of tools available to track mentions about you and your company. Find the places online where people are talking about you and engage them positively.
July 18, 2012
Share, Clip, or Delete articles directly from the dashboard.
More functionality at your fingertips. You can now use the Dashboard to edit feeds (clip & remove stories), comment on articles, and share headlines with colleagues (email and Yammer) or the world (Twitter).
Along with the ability to set the number of headlines in widgets, this update really turns the Dashboard from a ‘read-only’ section into a functional area where you can quickly check, edit and share stories across multiple feeds at once.
Easier-to-read saved feed names.
Easier than ever to identify which feeds are which, especially ones with longer names.
Broadcast info at a glance.
Broadcast clips now include the time of the clip in the headline title, in the local timezone, helping customers understand at what time the keywords and phrases they are tracking were broadcast to audiences.
Broadcast clips now show paragraph breaks in the transcript text where close captioning includes the relevant mark-up, making it easier to scan the video transcripts.
June 11, 2012
Today’s companies operate in a world of Internet-driven mass media with the power to shape our perceptions and blindside company reputations. At Moreover, our job is to help you turn this media maelstrom into market intelligence for competitive advantage.
In this series of posts, we’ll be going through the multiple aspects of a successful media intelligence strategy, and offer concrete advice and insight for turning global news and social media into a powerful strategic asset.
Part 2 – Drive Informed Decision-Making with Company-Wide News Distribution
A 2011 study from the Sloan School of Management, MIT, entitled ‘Strength in Numbers: How Does Data-Driven Decision Making Affect Firm Performance‘, showed that companies that had adopted “data-driven decision making” achieved productivity gains of 5-6% in comparison to companies that remained focused on experience and intuition. Enough of a difference, according to the authors, to “separate winners from losers in most industries”.
It is clear, then, that timely access to key news sources is crucial. Of course, information professionals and corporate librarians have long provided this important function for businesses. But media consumption habits have changed dramatically over the last 15 years. Decision makers up and down the organization now expect the experience of the Web: Fast, hyperlinked, and on-demand.
Companies that extended the original librarian-focused news services to the rest of the organization often found themselves with ballooning costs – businesses were suddenly paying a premium for all-embracing publisher licenses when a timely link to a news website would have sufficed. At the other extreme, employees have been left to fend for themselves, with Google News the de facto service provider. But ultimately, as research by Outsell showed, consumer-focused search engines fail to serve business needs, with too much time wasted on sifting through irrelevant results.
Consequently, new media intelligence services have emerged, combining the immediacy of a Google type service with the imperatives of a business audience. Company-wide news distribution that is personalized to department and even down to individual employee level is increasingly the norm, with businesses now actively managing the consumption of news within the organization.
Here are three key features to look for in a successful media intelligence solution focused on company-wide news sharing:
- Flexible news distribution options. The ability to serve business news through a variety of channels will improve the user experience and its effectiveness. Ideally, information is provided to users directly within the work-flow at point of use. Make sure that your media intelligence service supports automated email alerts, hand-edited newsletters, RSS feeds, and potentially an API to directly integrate business news on the intranet.
- Powerful business-focused search filters. The ability to curate highly focused search results that can be individually tailored to specific audiences is absolutely paramount. The aim is for every single article to be relevant. To achieve this, you need powerful filtering options, including the ability to segment the media (e.g. regional vs national vs trade), select or block specific sources, emphasize particular keywords, and remove duplicate articles such as press releases.
- Worldwide media coverage with custom source additions. A successful solution must satisfy the diverse information needs within a company, stretching across industries, professions, countries and languages, from mainstream topics to highly individualized interests. In order to cater to special interests and new projects, you must be able to add new sources on request at relatively short notice, including private publisher licenses.
Turning mass media it into actionable media intelligence is a fascinating opportunity for companies chasing productivity gains and competitive advantage. At Moreover Technologies we have made it our mission to help companies succeed at this challenge, with the award-winning Newsdesk servicedesigned specifically for this purpose.
If you’d like to learn more about Newsdesk and how Moreover helps corporate communications and information professionals achieve results, then contact us or visit our website for details.
Next post:
Part 3 – The Power of Consolidating Media Access Through a Single Enterprise News Hub
Previous post:
Part 1 – Encourage Employee Engagement and Corporate Identity by Sharing External Media
May 15, 2012
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