Filed under: Newsdesk features
Speakers of French and German will soon have Newsdesk available to them in their native tongue. No additional subscription is necessary; it can all be changed from the Settings inside your existing Newsdesk subscription. Of course, we still offer Newsdesk in Spanish and English.
Moreover’s media coverage has always been broad and it has continued to grow along with our international customer base. It’s a natural extension for us to offer an interface for users in locations outside of English-speaking countries.
German Interface
Companies with international offices can use a single solution to facilitate corporate communications and news sharing across the entire organization, with users all interacting in their native languages.
French Interface
Small businesses can also benefit from Moreover’s 55,000+ news sources, and Newsdesk’s award-winning interface — without being bilingual.
Check back later this week for more new features.
September 27, 2012
Precise Newsletter Customization. When sending newsletters from Newsdesk, choose to show or hide paragraph breaks in the article text to get the exact look you want.
New Custom Topics Make Finding Data Easier than Ever. We now offer powerful custom news categorization created by our editorial staff, with news topics designed to customer specifications. This custom taxonomy service lets you define your media universe more accurately than ever before.
More Thumbnail Images. We have more than doubled the number of pictures we are serving alongside articles, offering users a more engaging reader experience. Brighten up the news shown to users on your intranet and websites with these images from Newsdesk’s RSS feeds.
More Article Data in Rich Atom Exports. The Rich Atom feed now provides additional metadata about the source and the article. Build up a client-side index of articles for more detailed media analytics or offer a richer experience to your end-users by displaying more information alongside article headlines, such as the country of a source.
More Data Than Ever. We have been increasing our news available for searching. Newsdesk now covers more than 55,000 news sources with peaks of over 1.6 million new articles added daily. To our knowledge, Moreover presides over the most extensive database of searchable news available in the marketplace today.
August 29, 2012
We have just rolled out new changes to Newsdesk to facilitate your media monitoring efforts.
Improvements to User Comments on the Dashboard
You can now see which articles have comments from other users directly on the Dashboard widgets. Click the icon next to an article to see the discussion from colleagues about a news topic and to add your own comments.
New Article and Source Metadata in Feed Export
The Rich Atom feed now provides additional metadata about the source and the article. It can be used to build up a client-side index of articles for more detailed media analytics.
It also allows clients to offer a richer end-user experience by displaying more information alongside article headlines, such as the country of a source.
Here is an example of an article with the new tagging:
<entry>
<title type=”html”>Olympic and Paralympic Values – Excellence week</title>
<link rel=”alternate” href=”https://newsdesk.moreover.com/linkToStory/ />
<link rel=”enclosure” href=”http://site.com/image.png” />
<id>https:/newsdesk.moreover.com/linkToStory</id>
<updated>2012-07-12T17:57:00Z</updated>
<published>2012-07-12T17:57:00Z</published>
<summary type=”html”>Olympic and Paralympic Values: Excellence week. On June 11, World Class kicked off seven weeks of Olympic-themed content in our buildup to the London 2012 Olympic Games…
</summary>
<source>
<title>BBC</title> manually indent these a little more
<link rel=”alternate” href=”http://www.bbc.co.uk” />
</source>
<m:article_id>6817501983</m:article_id>
<m:language>English</m:language>
<m:publisher>British Broadcasting Corporation</m:publisher>
<m:source_rank>1</m:source_rank>
<m:source_category>National</m:source_category>
<m:source_sections>
<m:source_section>Society</m:source_section>
<m:source_section>Standard</m:source_section>
</m:source_sections>
<m:region>Europe</m:region>
<m:subregion>Northern Europe</m:subregion>
<m:country>United Kingdom</m:country>
<m:feed_class>News</m:feed_class>
<m:stock_tickers>
<m:stock_ticker>XSTU:ITJ</m:stock_ticker>
<m:stock_ticker>XMUN:ITJ</m:stock_ticker>
<m:stock_ticker>XFRA:ITJ</m:stock_ticker>
<m:stock_ticker>XBER:ITJ</m:stock_ticker>
<m:stock_ticker>XTKS:4951</m:stock_ticker>
</m:stock_tickers>
<m:topics>
<m:topic>Sports: London 2012 news</m:topic>
<m:topic>Sports: latest</m:topic>
<m:topic>Society news</m:topic>
</m:topics>
</entry>
To see how you can take advantage of these new features, contact your client services representative.
July 24, 2012
Photo by hans van rijnberk
What is Online Reputation Management?
Wikipedia defines reputation management this way:
Online reputation management (or monitoring) is the practice of monitoring the Internet reputation of a person, brand or business, with the goal of emphasising positive coverage rather than negative reviews or feedback.
Who should be doing it?
Anyone that has a presence online. If people are talking about you, you have a reputation. You can keep it from turning sour or maybe even turn things around.
When?
You should be engaging your critics as soon as they post their feedback. Many tools have configurable email or RSS alerts that notify you once your name has been mentioned.
Where?
With exploding social media, conversations about your brand can take place anywhere. Make sure you’re covering:
- Twitter
- Facebook
- News
- Forums
- Wikis
- Online Reviews
- Q &A Sites
Where should you be practicing reputation management? In short: Everywhere!
Why?
People are becoming much more savvy about researching products and services before they buy. Negative feedback about your brand can be costing you sales. Catching things early before they spiral out of control can save you a lot of headaches down the road.
Bonus non-W: How?
There are a wide variety of tools available to track mentions about you and your company. Find the places online where people are talking about you and engage them positively.
July 18, 2012
Share, Clip, or Delete articles directly from the dashboard.
More functionality at your fingertips. You can now use the Dashboard to edit feeds (clip & remove stories), comment on articles, and share headlines with colleagues (email and Yammer) or the world (Twitter).
Along with the ability to set the number of headlines in widgets, this update really turns the Dashboard from a ‘read-only’ section into a functional area where you can quickly check, edit and share stories across multiple feeds at once.
Easier-to-read saved feed names.
Easier than ever to identify which feeds are which, especially ones with longer names.
Broadcast info at a glance.
Broadcast clips now include the time of the clip in the headline title, in the local timezone, helping customers understand at what time the keywords and phrases they are tracking were broadcast to audiences.
Broadcast clips now show paragraph breaks in the transcript text where close captioning includes the relevant mark-up, making it easier to scan the video transcripts.
June 11, 2012
Today’s companies operate in a world of Internet-driven mass media with the power to shape our perceptions and blindside company reputations. At Moreover, our job is to help you turn this media maelstrom into market intelligence for competitive advantage.
In this series of posts, we’ll be going through the multiple aspects of a successful media intelligence strategy, and offer concrete advice and insight for turning global news and social media into a powerful strategic asset.
Part 2 – Drive Informed Decision-Making with Company-Wide News Distribution
A 2011 study from the Sloan School of Management, MIT, entitled ‘Strength in Numbers: How Does Data-Driven Decision Making Affect Firm Performance‘, showed that companies that had adopted “data-driven decision making” achieved productivity gains of 5-6% in comparison to companies that remained focused on experience and intuition. Enough of a difference, according to the authors, to “separate winners from losers in most industries”.
It is clear, then, that timely access to key news sources is crucial. Of course, information professionals and corporate librarians have long provided this important function for businesses. But media consumption habits have changed dramatically over the last 15 years. Decision makers up and down the organization now expect the experience of the Web: Fast, hyperlinked, and on-demand.
Companies that extended the original librarian-focused news services to the rest of the organization often found themselves with ballooning costs – businesses were suddenly paying a premium for all-embracing publisher licenses when a timely link to a news website would have sufficed. At the other extreme, employees have been left to fend for themselves, with Google News the de facto service provider. But ultimately, as research by Outsell showed, consumer-focused search engines fail to serve business needs, with too much time wasted on sifting through irrelevant results.
Consequently, new media intelligence services have emerged, combining the immediacy of a Google type service with the imperatives of a business audience. Company-wide news distribution that is personalized to department and even down to individual employee level is increasingly the norm, with businesses now actively managing the consumption of news within the organization.
Here are three key features to look for in a successful media intelligence solution focused on company-wide news sharing:
- Flexible news distribution options. The ability to serve business news through a variety of channels will improve the user experience and its effectiveness. Ideally, information is provided to users directly within the work-flow at point of use. Make sure that your media intelligence service supports automated email alerts, hand-edited newsletters, RSS feeds, and potentially an API to directly integrate business news on the intranet.
- Powerful business-focused search filters. The ability to curate highly focused search results that can be individually tailored to specific audiences is absolutely paramount. The aim is for every single article to be relevant. To achieve this, you need powerful filtering options, including the ability to segment the media (e.g. regional vs national vs trade), select or block specific sources, emphasize particular keywords, and remove duplicate articles such as press releases.
- Worldwide media coverage with custom source additions. A successful solution must satisfy the diverse information needs within a company, stretching across industries, professions, countries and languages, from mainstream topics to highly individualized interests. In order to cater to special interests and new projects, you must be able to add new sources on request at relatively short notice, including private publisher licenses.
Turning mass media it into actionable media intelligence is a fascinating opportunity for companies chasing productivity gains and competitive advantage. At Moreover Technologies we have made it our mission to help companies succeed at this challenge, with the award-winning Newsdesk servicedesigned specifically for this purpose.
If you’d like to learn more about Newsdesk and how Moreover helps corporate communications and information professionals achieve results, then contact us or visit our website for details.
Next post:
Part 3 – The Power of Consolidating Media Access Through a Single Enterprise News Hub
Previous post:
Part 1 – Encourage Employee Engagement and Corporate Identity by Sharing External Media
May 15, 2012
Our development team has put together some great improvements to Newsdesk for this release.
A Wider Screen to Show More Information. Newsdesk will now load in expanded mode to better reflect the majority of our visitors’ browsing resolutions. The shrink button will still be available.
Customize the Dashboard Your Way. Select the number of headlines to display in the dashboard widgets with the new drop-down menu. Combined with the new Group Dashboards, you can enjoy unprecedented control over multiple feeds and workspaces, whether sharing news with your team or your entire organization.
Faster Media Monitoring. We’ve reduced the turn-around time for new articles coming into the system by about 5 minutes, making Newsdesk’s media coverage even nearer to real time than before.
More Public Facebook Posts. We’ve made improvements to our Facebook coverage of publicly shared updates. Contact Client Services to find out more and if you would like us to look for specific keyword mentions on Facebook.
Updates to Yammer. We have updated our integration with Yammer, the corporate social networking service, to use their latest widget with many new features.
Improvements to the Interface. The feed dropdown menu no longer sticks around when you mouse away; thumbnail images are better aligned; user comments are presented in a nicer way; we are testing new styling for headlines in the search results
The Right Quotation Marks, Every Time. Now you can paste queries from Microsoft Word and Outlook without worrying about so-called “curly quotes” breaking your search. These quotation characters are now automatically converted to their plain text versions.
You can click here to read about past improvements.
May 14, 2012
The award-winning Newsdesk service used by companies worldwide for media monitoring, competitive intelligence, and enterprise-wide news distribution launched new features this week! Read more about these new features and learn more about how Newsdesk gives marketing and corporate communications teams a powerful set of tools allowing them to turn unstructured mass media into actionable market intelligence:
Better Broadcast.
The TV broadcast coverage now includes ‘designated market area’ (DMA) data for local US TV channels. We are also showing keyword highlighting in broadcast transcripts for easier scanning, and have made improvements to the legibility of the transcript.
Power Search
Users adept at writing complex search queries can now use more advanced search engine parameters, for even more specialist and detailed search results. Contact your account manager to enable this new feature.
Refresh your dashboard
Update the articles in the feeds saved to your dashboard without having to refresh your browser.
Improved styling For Better Readability
The Dashboard and Saved Feeds list now sport sharper fonts and a cleaner layout, including thumbnail images, to make it easier to scan the latest headlines.
Rolling Out Shared Dashboards and User Comments
We recently announced “Shared Dashboards”, allowing administrators to customize a common Dashboard, and “User Comments”, enabling users to add comments to news articles. Tomorrow’s update will introduce these new features to all customers.
May 2, 2012
These are the new features that were rolled out earlier today. Thanks to our Development and QA teams for their hard work!
- User Comments in Newsletters. Share comments from users in your email Alerts and Newsletters, and add the company’s view to news events. It’s easy to edit the styling to match your template.
- Improved Dashboards. Share feeds between Group Dashboards and My Dashboard and collaborate on charts saved to a Group Dashboard.
- Better Broadcast. Video thumbnails now make scanning Broadcast search results easier. Click on a search result to go to the relevant portion of the media clip. Click on a section of the transcript to jump to that part of the clip.
March 28, 2012
We are pleased to announce an exciting new partnership with NewsRight the digital rights and content licensing organization based out of New York.
This first-of-its-kind agreement introduces a new model for aggregated use of news content published on the web, ensuring reliable, rights-cleared news content for customers, while licensing the intellectual property rights of hundreds of publishers. In addition, the NewsRight partnership opens the door to new, previously unavailable media metrics directly from publishers.
We are genuinely excited about the NewsRight deal – it represents a significant step forward in aligning the interests of publishers and the users of the content, as the publishing industry continues to evolve.
We’ll be sharing more details in the weeks ahead.
If you have any questions in the meantime, please reach out to your account manager who will be happy to assist you or if you are not a client contact salesinfo@moreover.com for more details.
You can read the press release here: NewsRight & Moreover Technologies Announce Content and Data Analytics Licensing Agreement
Let us know what YOU think about this groundbreaking agreement!
March 14, 2012
Next page
Previous page
