Social media monitoring on the up

Integrated Marketing Solutions provider Alterian have released a pertinent study into the approaches and investments that marketers are presently utilising to work with their clients.

The CEO gives an interesting quote, stating “2010 marks the start of the digital decade for marketing” with the study going on to show that 66% of all those surveyed are planning to invest in social media marketing in the coming 12 months. The report also touches upon the growth of social media monitoring, with almost 40% of respondents intending to spend on social media tracking tools as we enter the new decade.

Alterian reflects upon the growing understanding that a forward thinking marketing strategy now has to listen to potential customers, especially if a ROI in social media is to be realised, with marketers now being required to appeal to customers at a one-to-one level. A growing power shift that is seeing more control in the hands of the consumer as networks of friends and influence continue to evolve over social networks.

For a full breakdown and details of the survey, sign up here.

Leave a Comment January 22, 2010