Latest Newsdesk Features to Go Live

We’ve got Twitter!

• We are now able to serve selected Twitter content streams to individual clients in partnership with DataSift. Clients should ask their account manager for details.
• Tweets are displayed in a Tweet-friendly format, allowing you to click through on hashtags, bitly links and @ mentions.
• We’re also showing Klout scores for Twitter users where available.

FAQs and Training Schedules

The help file now has a new FAQ and an customer online training session schedule.

Analytics Updates

Charts in Analytics now acknowledge any deleted articles.

Submit Your Feedback

There’s a brand new user feedback forum, so users can submit and share their product feedback directly and vote on the feature ideas of others.

Let us know what you think, and don’t forget to submit your feature ideas via the new feedback area in Newsdesk.

Leave a Comment August 30, 2011

Your uservoice heard

We’ve added a new user forum to Newsdesk, for clients and users to submit product ideas and vote on the bright sparks put forward by others. The drill is of course for customers to tell us which features matter most and to help us organise and prioritise our product development schedule.

It’s using Uservoice for out-of-the-box foruming - thanks for making life easy!  I recall some years ago we invented our own internal bugtracking tool (sorry, I mean ‘featuretracker’) – pan forward, and it’s nice to enjoy a real-life example of technology helping us work smarter, without actually having to divert and build it. Feels like progress…

Here’s a screenshot of said forum. Click it to link to our Free Feeds forum – same setup again but for the free feeds portion on our website instead of Newsdesk.

Leave a Comment January 21, 2009